APAC Based Commercial lines Insurer

Duck Creek Policy & Billing Base Templates & Policy Implementation for Commercial Fire.

Client Overview:

APAC Based Commercial lines Insurer.

Project Scope/ LOB:

Duck Creek Policy & Billing Base Templates & Policy Implementation for Commercial Fire

Tools Used:

DCT Policy (version : 8.0) – Duck Creek On Demand

Project Highlights:

• Team implemented Azure Extended Search Index- Functionality which helps to quickly search policies using Azure search index.

• Implemented referral rules based on certain conditions. Solution approach helped in reducing manuscript size by consolidating all rules in one place. Also new feature for automatic referrals based on specific conditions was implemented.

• Data service was implemented to accommodate 80 thousand + dropdown data.

• Implemented Temporary Mid Term Adjustments which expires before the policy expiry date.

• Modified OOTB xml session format to achieve use friendly change summary data.

• Customised forms based to suit client requirements.

• Customised referrals based on location & pin codes through table driven approach.

• Implemented multiple custom requests.

• Customer Identification & Authenticity mechanism introduced through Govt Identity documents which also prevented duplicate party records.

• Party Push and Pull - Reduced repetitive User creation in party.

• Implemented Deep linking in Express 3.0

• Configuration framework for Premium Paid Status calculation in Policy, Billing & Claims System

• Multiple customizations implemented to make Duck Creek billing effective.

Benefits:

• Scalability was achieved based on future expansion requirements.

• Customer satisfaction considering the exposure to a new product